{"nhtsa_id":10165494,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-10-03","date":"2019-09-30","document_id":"DOC-1034500","mfr_campaign":null,"replaces":null,"component":"ENGINE AND ENGINE COOLING; EQUIPMENT:APPLIANCE:AIR CONDITIONER","mfr_system":null,"summary":"Service Solution to fix AC cooling performance due to improper HVAC function.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165494-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165494-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10165494","components":[{"id":"engine","name":"Engine","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"WESTERN STAR","model":"4700","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_western-star_4700","2019_western-star_4700","2020_western-star_4700"]},{"make":"WESTERN STAR","model":"4800","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_western-star_4800","2018_western-star_4800","2019_western-star_4800","2020_western-star_4800"]},{"make":"WESTERN STAR","model":"4900","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_western-star_4900","2018_western-star_4900","2019_western-star_4900","2020_western-star_4900"]},{"make":"WESTERN STAR","model":"5700","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_western-star_5700","2018_western-star_5700","2019_western-star_5700","2020_western-star_5700"]},{"make":"WESTERN STAR","model":"6900","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_western-star_6900","2018_western-star_6900","2019_western-star_6900","2020_western-star_6900"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}