{"nhtsa_id":10165465,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-09-30","date":"2019-08-15","document_id":"19-GI-004H(1)","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr_system":null,"summary":"This bulletin describes the procedure for the Hyundai Palisade Launch Quality Monitoring Process (LQMP). Hyundai?s commitment to improving product quality includes monitoring all customer and dealer activities through a Launch Quality Monitoring Process (LQMP) for a minimum of 100 days after the launch of a new vehicle. The goal is to improve new model vehicle quality and proactively react to the Voice of the Customer (VOC).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165465-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165465-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10165465","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HYUNDAI","model":"PALISADE","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_hyundai_palisade"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}