{"nhtsa_id":10165349,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-09-23","date":"2019-09-04","document_id":"SA-021-19a","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a permanent solution. Perform Interim Repair Procedure. This service alert will be revised when a final countermeasure repair is available.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165349-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165349-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10165349","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-7","year_from":2007,"year_to":2012,"match":"exact","vehicle_ids":["2007_mazda_cx-7","2008_mazda_cx-7","2009_mazda_cx-7","2010_mazda_cx-7","2011_mazda_cx-7","2012_mazda_cx-7"]},{"make":"MAZDA","model":"CX-9","year_from":2007,"year_to":2015,"match":"exact","vehicle_ids":["2007_mazda_cx-9","2008_mazda_cx-9","2009_mazda_cx-9","2010_mazda_cx-9","2011_mazda_cx-9","2012_mazda_cx-9","2013_mazda_cx-9","2014_mazda_cx-9","2015_mazda_cx-9"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}