{"nhtsa_id":10165344,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-09-23","date":"2019-09-10","document_id":"07-004-19-3631","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT","mfr_system":null,"summary":"Some customers may complain that 1) the air conditioner is not cold enough or 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor or 3) it is difficult to adjust the driver/passenger side ventilation grill so that the air flows directing to the driver’s/passenger’s face. The following may be the cause: 1) The A/C compressor ON/OFF control is not operating correctly, causing a problem with the air temperature control. 1) The air conditioner may not be cool enough due to inadequate amount of the refrigerant, due to leakage or overcharging. 2) The control of the amount of air blown is incorrect. 3) The adjustable range of the side ventilation grills is not appropriate.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165344-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165344-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10165344","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-9","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_mazda_cx-9","2017_mazda_cx-9"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}