{"nhtsa_id":10165239,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-09-23","date":"2019-08-31","document_id":"TJ31602 9 3 2019","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"The customer may report that the infotainment system in the vehicle re-starts or reboots intermittently while driving. When this happens the CCD and the center area of the DIM will go blank for a few moments and then start back up as if the vehicle has just been started up. The customer may also notice that the infotainment system is not responding as normal (ex.- long response time) just before this occurs. When the system reboots, some customer settings may change back to a previous setting (ex.- navi destination, climate settings, radio station, etc.)","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165239-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165239-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10165239","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLVO","model":"S60","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_volvo_s60"]},{"make":"VOLVO","model":"S60H","year_from":2019,"year_to":2019,"match":"base","vehicle_ids":["2019_volvo_s60"]},{"make":"VOLVO","model":"S90","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_volvo_s90","2019_volvo_s90"]},{"make":"VOLVO","model":"S90H","year_from":2018,"year_to":2019,"match":"base","vehicle_ids":["2018_volvo_s90","2019_volvo_s90"]},{"make":"VOLVO","model":"V60","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_volvo_v60"]},{"make":"VOLVO","model":"XC40","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_volvo_xc40"]},{"make":"VOLVO","model":"XC40H","year_from":2019,"year_to":2019,"match":"base","vehicle_ids":["2019_volvo_xc40"]},{"make":"VOLVO","model":"XC60","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_volvo_xc60","2019_volvo_xc60"]},{"make":"VOLVO","model":"XC60H","year_from":2018,"year_to":2019,"match":"base","vehicle_ids":["2018_volvo_xc60","2019_volvo_xc60"]},{"make":"VOLVO","model":"XC90","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_volvo_xc90","2019_volvo_xc90"]},{"make":"VOLVO","model":"XC90H","year_from":2018,"year_to":2019,"match":"base","vehicle_ids":["2018_volvo_xc90","2019_volvo_xc90"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}