{"nhtsa_id":10164862,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-09-16","date":"2019-08-01","document_id":"T-TT-0555-19","mfr_campaign":null,"replaces":null,"component":"SUSPENSION:REAR","mfr_system":null,"summary":"TSB: Some AWD 2014 - 2017 model year Sienna and 2016 - 2018 model year RAV4 customers may experience an abnormal noise from rear coupling unit while driving. This condition can be caused by utilizing an improper towing method when transporting vehicles.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10164862-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10164862-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10164862","components":[{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"TOYOTA","model":"RAV4","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_toyota_rav4","2017_toyota_rav4","2018_toyota_rav4"]},{"make":"TOYOTA","model":"SIENNA","year_from":2014,"year_to":2017,"match":"exact","vehicle_ids":["2014_toyota_sienna","2015_toyota_sienna","2016_toyota_sienna","2017_toyota_sienna"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}