{"nhtsa_id":10164110,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-08-26","date":"2019-06-28","document_id":"N192265570","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"N192265570 - Service Update. Certain vehicles may have misalignment between the transmission output shaft and the transfer case input. Transfer case to transmission misalignment could cause the transfer case shift collar to slip out of engagement. Customers may experience noise, vibration, or harshness issues such as a clunk noise heard during coast down event. Dealers will perform a road test inspection and retorque the transfer case if necessary.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10164110-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10164110-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10164110","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHEVROLET","model":"SILVERADO 4500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_chevrolet_silverado"]},{"make":"GMC","model":"SIERRA 3500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_gmc_sierra"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}