{"nhtsa_id":10164098,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-08-26","date":"2019-06-04","document_id":"N192211740","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Customer Satisfaction Program. Certain 2018 model year Cadillac ATS, CTS, XTS, and GMC Terrain vehicles may have a condition where they could lose infotainment audio or lose the warning ?chimes?. GMC branded vehicles could also display the Cadillac CUE logo at startup. Dealers will inspect, and if necessary, reprogram the vehicle with the correct radio software and calibration.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10164098-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10164098-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10164098","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"ATS","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_cadillac_ats"]},{"make":"CADILLAC","model":"CTS","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_cadillac_cts"]},{"make":"CADILLAC","model":"XTS","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_cadillac_xts"]},{"make":"GMC","model":"TERRAIN","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_gmc_terrain"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}