{"nhtsa_id":10164009,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-08-19","date":"2019-07-01","document_id":"B521319","mfr_campaign":null,"replaces":null,"component":"SEATS:FRONT ASSEMBLY:HEAD RESTRAINT; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"NOISE FROM FRONT SEAT HEADREST: When adjusting the headrest scissor mechanism (aka side extensions or \"wings\") a groaning noise can be heard. Due to the elimination of the NED (Non-Electrical Diagnosis) test plan for seat noise from ISTA we are releasing this bulletin. Headrest scissor mechanism (wing) assembly.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10164009-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10164009-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10164009","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"seats","name":"Seats","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"X5","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_bmw_x5"]},{"make":"BMW","model":"X7","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_bmw_x7"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}