{"nhtsa_id":10163827,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-08-15","date":"2019-08-07","document_id":"09-031-19-3625","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"After the installation of a new instrument cluster, the message \"Fctry\" or “Factory” is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument clusters are in the factory mode setting. Factory mode cancellation is required. NOTE: The concern is applicable to Calsonic Kansei instrument clusters. Not all trim levels are affected.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10163827-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10163827-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10163827","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-3","year_from":2016,"year_to":2019,"match":"exact","vehicle_ids":["2016_mazda_cx-3","2017_mazda_cx-3","2018_mazda_cx-3","2019_mazda_cx-3"]},{"make":"MAZDA","model":"CX-5","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_mazda_cx-5","2018_mazda_cx-5","2019_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2016,"year_to":2019,"match":"exact","vehicle_ids":["2016_mazda_cx-9","2017_mazda_cx-9","2018_mazda_cx-9","2019_mazda_cx-9"]},{"make":"MAZDA","model":"MAZDA2","year_from":2016,"year_to":2019,"match":"exact","vehicle_ids":["2016_mazda_mazda2","2017_mazda_mazda2","2018_mazda_mazda2","2019_mazda_mazda2"]},{"make":"MAZDA","model":"MAZDA6","year_from":2014,"year_to":2019,"match":"exact","vehicle_ids":["2014_mazda_mazda6","2015_mazda_mazda6","2016_mazda_mazda6","2017_mazda_mazda6","2018_mazda_mazda6","2019_mazda_mazda6"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}