{"nhtsa_id":10163590,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-08-07","date":"2019-07-22","document_id":"SSM 48095","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"Some 2019 Edge/Nautilus vehicles equipped with an 8F57 transmission may exhibit harsh engagements when shifting from PARK to REVERSE, PARK to DRIVE and or REVERSE to DRIVE. These harsh engagements may result in an engagement clunk from the driveline. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10163590-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10163590-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10163590","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EDGE","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ford_edge"]},{"make":"LINCOLN","model":"MKX","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}