{"nhtsa_id":10163589,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-08-07","date":"2019-07-22","document_id":"SSM 48094","mfr_campaign":null,"replaces":null,"component":"VISIBILITY; VISIBILITY:WINDSHIELD WIPER/WASHER","mfr_system":null,"summary":"Some 2015-2019 Edge vehicles build on or before 5-Nov-2018 may exhibit snow and/or ice accumulation below the wiper blade park position, causing the wipers to have intermittent operational issues. If normal diagnostics do not result in a root cause determination, replace the drivers side wiper motor with updated service part FT4Z-17508-H, and make sure the customer is advised to keep the cowl area clean of ice and snow. Refer to Workshop Manual (WSM), Section 501-16 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10163589-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10163589-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10163589","components":[{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"wiper","name":"Wipers and washers","parent":"visibility"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EDGE","year_from":2015,"year_to":2019,"match":"exact","vehicle_ids":["2015_ford_edge","2016_ford_edge","2017_ford_edge","2018_ford_edge","2019_ford_edge"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}