{"nhtsa_id":10162790,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-07-15","date":"2019-06-20","document_id":"ZH5_Toyota POL17","mfr_campaign":null,"replaces":null,"component":"LATCHES/LOCKS/LINKAGES; STRUCTURE; STRUCTURE:BODY:DOOR","mfr_system":null,"summary":"Customer Support Program: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2018 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open position. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10162790-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10162790-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10162790","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"TOYOTA","model":"SIENNA","year_from":2011,"year_to":2018,"match":"exact","vehicle_ids":["2011_toyota_sienna","2012_toyota_sienna","2013_toyota_sienna","2014_toyota_sienna","2015_toyota_sienna","2016_toyota_sienna","2017_toyota_sienna","2018_toyota_sienna"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}