{"nhtsa_id":10162776,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-07-15","date":"2019-06-19","document_id":"ZKI_Dealer Email","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:DOOR; STRUCTURE","mfr_system":null,"summary":"Dealer Email: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10162776-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10162776-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10162776","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"TOYOTA","model":"SIENNA","year_from":2011,"year_to":2018,"match":"exact","vehicle_ids":["2011_toyota_sienna","2012_toyota_sienna","2013_toyota_sienna","2014_toyota_sienna","2015_toyota_sienna","2016_toyota_sienna","2017_toyota_sienna","2018_toyota_sienna"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}