{"nhtsa_id":10162590,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-07-15","date":"2019-06-18","document_id":"K73535241","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Mack Chassis - SNM16-006 Telematics Gateway ( TGW ) Goes Offline Due To Vin Mismatch When Test Engine ECU Is Installed","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10162590-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10162590-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10162590","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"MACK","model":"CHU","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"MACK","model":"CXU","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"MACK","model":"GU","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"MACK","model":"LEU","year_from":2007,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MACK","model":"LR","year_from":null,"year_to":null,"match":"exact","vehicle_ids":[]},{"make":"MACK","model":"MRU","year_from":2007,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MACK","model":"TD","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}