{"nhtsa_id":10162548,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-07-15","date":"2019-05-10","document_id":"23-015-19","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:TAILGATE","mfr_system":null,"summary":"Tailgate Does Not Open Smoothly This bulletin involves inspecting and if necessary replacing the tailgate damper strut. Customer may comment that the tailgate does not have a smooth operation when opening, just before the tailgate is fully opened it has a sudden drop or makes popping noise.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10162548-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10162548-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10162548","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"2500","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ram_2500"]},{"make":"RAM","model":"3500","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ram_3500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}