{"nhtsa_id":10162539,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-07-15","date":"2019-05-07","document_id":"08-009-19 REV A","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"UAX and UCX Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.1. Customers may experience one or more of the following:Audio distortion. Uconnect App inoperative. Navigation route guidance incorrect. Radio locked up. Voice recognition inoperative. Navigation locks up and/or black screen. Missing CarPlay® message ?Device Not Present? when using the IPhone® display screen. Split screen with incorrect display. Radio display screen may flicker. Poor Bluetooth® audio. Split screen with incorrect display. Radio will intermittently reset. SXM® audio stops working. SXM missing the menu and/or display graphics. In addition, the following improvements are included:Radio reception improvements. AndroidAuto®/CarPlay enhancements. Language enhancements.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10162539-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10162539-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10162539","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ram_1500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}