{"nhtsa_id":10162473,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-07-15","date":"2019-05-15","document_id":"9003710","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"Rear Seat Entertainment Seatback Screen If a single seat back screen is not functional, check DTC's for an LDVS code B15AB-00 or B15AB-00 in the Video Routing Module. Also, verify both connections to the screen by disconnecting and reconnecting. Before replacing the part, please call Mike Galiati at (248) 294-8754","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10162473-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10162473-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10162473","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":["B15AB"],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_chrysler_pacifica"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}