{"nhtsa_id":10162457,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-07-12","date":"2019-07-12","document_id":"613512","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:APPLIANCE:AIR CONDITIONER","mfr_system":null,"summary":"Radio and Air Conditioning Functions Inoperative, When Vehicle is Moving. All audio and heating/air conditioning functions cannot be controlled when the vehicle is moving. After the vehicle is turned off and has entered sleep mode (after approximately 30 minutes), the system operates normally. CAUSE: Software error in the audio and air conditioning control panel.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10162457-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10162457-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10162457","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"528I","year_from":2010,"year_to":2013,"match":"exact","vehicle_ids":["2010_bmw_528i","2011_bmw_528i","2012_bmw_528i","2013_bmw_528i"]},{"make":"BMW","model":"535I","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_bmw_535i","2012_bmw_535i","2013_bmw_535i"]},{"make":"BMW","model":"535I GRAN TURISMO","year_from":2010,"year_to":2012,"match":"base","vehicle_ids":["2010_bmw_535i","2011_bmw_535i","2012_bmw_535i"]},{"make":"BMW","model":"550I","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_bmw_550i","2012_bmw_550i","2013_bmw_550i"]},{"make":"BMW","model":"550I GRAN TURISMO","year_from":2010,"year_to":2012,"match":"base","vehicle_ids":["2010_bmw_550i","2011_bmw_550i","2012_bmw_550i"]},{"make":"BMW","model":"640I","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_bmw_640i","2013_bmw_640i"]},{"make":"BMW","model":"650I","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_bmw_650i","2013_bmw_650i"]},{"make":"BMW","model":"740I","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_bmw_740i","2013_bmw_740i"]},{"make":"BMW","model":"740I US","year_from":2011,"year_to":2011,"match":"base","vehicle_ids":["2011_bmw_740i"]},{"make":"BMW","model":"740LI","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_bmw_740li","2012_bmw_740li","2013_bmw_740li"]},{"make":"BMW","model":"750I","year_from":2009,"year_to":2013,"match":"exact","vehicle_ids":["2009_bmw_750i","2010_bmw_750i","2011_bmw_750i","2012_bmw_750i","2013_bmw_750i"]},{"make":"BMW","model":"750LI","year_from":2009,"year_to":2013,"match":"exact","vehicle_ids":["2009_bmw_750li","2010_bmw_750li","2011_bmw_750li","2012_bmw_750li","2013_bmw_750li"]},{"make":"BMW","model":"760LI","year_from":2010,"year_to":2012,"match":"exact","vehicle_ids":["2010_bmw_760li","2011_bmw_760li","2012_bmw_760li"]},{"make":"BMW","model":"ACTIVE HYBRID 5","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_bmw_activehybrid-5","2013_bmw_activehybrid-5"]},{"make":"BMW","model":"ACTIVE HYBRID 7","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"M5","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_bmw_m5"]},{"make":"BMW","model":"M6","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_bmw_m6"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}