{"nhtsa_id":10162402,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-07-10","date":"2019-07-10","document_id":"513412","mfr_campaign":null,"replaces":null,"component":"VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT","mfr_system":null,"summary":"Rattling/Creaking Noise from Front Passenger's Side Instrument Panel. A rattling or clattering noise may be heard from the front passenger's side instrument panel, when driving on rough roads. CAUSE The front passenger's defroster air duct makes contact with the windshield.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10162402-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10162402-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10162402","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"740I","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_bmw_740i","2013_bmw_740i"]},{"make":"BMW","model":"740I US","year_from":2011,"year_to":2011,"match":"base","vehicle_ids":["2011_bmw_740i"]},{"make":"BMW","model":"740LI","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_bmw_740li","2012_bmw_740li","2013_bmw_740li"]},{"make":"BMW","model":"750I","year_from":2009,"year_to":2013,"match":"exact","vehicle_ids":["2009_bmw_750i","2010_bmw_750i","2011_bmw_750i","2012_bmw_750i","2013_bmw_750i"]},{"make":"BMW","model":"750LI","year_from":2009,"year_to":2013,"match":"exact","vehicle_ids":["2009_bmw_750li","2010_bmw_750li","2011_bmw_750li","2012_bmw_750li","2013_bmw_750li"]},{"make":"BMW","model":"760LI","year_from":2010,"year_to":2012,"match":"exact","vehicle_ids":["2010_bmw_760li","2011_bmw_760li","2012_bmw_760li"]},{"make":"BMW","model":"ACTIVE HYBRID 7","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}