{"nhtsa_id":10162195,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-07-08","date":"2019-05-22","document_id":"P-SC-2019050007","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"Update telematics services N112/9 (HERMES) control unit software","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10162195-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10162195-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10162195","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG GLE43","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE63","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 350","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}