{"nhtsa_id":10161938,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-07-01","date":"2019-05-03","document_id":"18NA195","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"This technical bulletin provides a procedure to information on OnStar will update vehicles remotely through in-vehicle prompts from the radio display. However, some customers may decline the vehicle update or the update is attempted, but is not successful. In such cases, and in all export markets plus fleet customers, dealers will need to reprogram the vehicle with the new software package.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10161938-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10161938-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10161938","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"ATS","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_cadillac_ats"]},{"make":"CADILLAC","model":"CTS","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_cadillac_cts"]},{"make":"CADILLAC","model":"XTS","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_cadillac_xts"]},{"make":"GMC","model":"TERRAIN","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_gmc_terrain"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}