{"nhtsa_id":10160931,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-06-07","date":"2019-05-10","document_id":"SSM 47976","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10160931-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10160931-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10160931","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"C-MAX","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_ford_c-max","2014_ford_c-max","2015_ford_c-max","2016_ford_c-max","2017_ford_c-max","2018_ford_c-max"]},{"make":"FORD","model":"CROWN VICTORIA","year_from":2010,"year_to":2011,"match":"exact","vehicle_ids":["2010_ford_crown-victoria","2011_ford_crown-victoria"]},{"make":"FORD","model":"CROWN 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The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}