{"nhtsa_id":10160235,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-05-20","date":"2019-04-01","document_id":"B000819","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"PROCESS FOR NOTIFYING BMW NA OF SAFETY-RELATED COMPLAINTS. BMW of North America (BMW NA) relies on BMW center service personnel and their market teams for timely notification of safety-related complaints and claims. If the BMW center receives a complaint or claim that an alleged defect in a BMW Group vehicle was alleged to have caused personal injury or property damage please escalate the matter to BMW NA via the protocol listed in the Procedure section.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10160235-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10160235-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10160235","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"BMW","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}