{"nhtsa_id":10159995,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-05-20","date":"2015-12-16","document_id":"1RH65DX8A","mfr_campaign":null,"replaces":null,"component":"STRUCTURE","mfr_system":null,"summary":"Part Description: Door Handle, Rear Exterior Issue Description: If the vehicle is in for rear door outside handle frozen and will not open for JC (Dodge Journey) 2014, 2015, 2016 MY 0 to 36,000 miles, FCA is looking to gather information prior to repairing the vehicle. Please contact Kevin Murphree via Cell Phone (248) 613-3417 or Ron Papke at cell (248) 705-5869.~ If the dealership is within the Metro Detroit Area, Kevin and/or Ron would like to analyze the vehicle in person prior to repair.~ If the dealership is not close to metro Detroit; please take pictures and a detailed description of what is causing the issue.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10159995-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10159995-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10159995","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"DODGE","model":"JOURNEY","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_dodge_journey","2015_dodge_journey","2016_dodge_journey"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}