{"nhtsa_id":10159697,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-05-13","date":"2019-04-05","document_id":"T-SB-0039-19","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"TSB: Some 2019 model year RAV4, RAV4 Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1010) or Entune? 3.0 Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ? Entune? fails to download ? Bluetooth® is unable to automatically connect after key cycle ? XM antenna disconnection history Diagnostic Trouble Code (DTC) B15FE ? No outgoing voice during phone calls when using Apple CarPlay® ? Incoming calls incorrectly shown on the multi-information display (MID) when using Apple CarPlay® ? CAN networking DTC B1321 ? Volume inoperative after using Siri® ? Unable to adjust the treble audio setting ? Song information flickering ? Unable to select XM music genre by voice recognition ? Noise when hanging up call on handset ? Transferred contacts do not match the number of handset contacts ? XM sound slow to start ? Abnormal Entune? and Scout Operation. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10159697-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10159697-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10159697","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":["B1321","B15FE"],"topics":[],"vehicles":[{"make":"TOYOTA","model":"RAV4","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_toyota_rav4"]},{"make":"TOYOTA","model":"SIENNA","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_toyota_sienna"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}