{"nhtsa_id":10159144,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-04-22","date":"2019-03-01","document_id":"B650919","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"HU-H3 MGU HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG. Customer states the following about their vehicle: * Active radio or music source is interrupted * The navigation is no longer available * A black screen is shown in the Control Display * The system works again after a short interruption Software error in the Head Unit High (HU-H3) MGU (Media Graphics Unit).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10159144-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10159144-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10159144","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"M850I","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"X5","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_bmw_x5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}