{"nhtsa_id":10157918,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-04-08","date":"2017-11-17","document_id":"TJ23844","mfr_campaign":null,"replaces":null,"component":"SEATS; EQUIPMENT; SUSPENSION; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Knocking noise from rear suspension , loose spring aid in upper spring seat REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 23844 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2015 08 13 FUNC GROUP : FUNC DESC : 6525 Bushing Page 1 of 4 Attachment File Name File Size TJ 23844 - 1 . jpg 0.1374 MB TJ 23844 - 2 . jpg 0.0852 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2011 - 2011 21 0141634 - 0142193 201041 - 201043 134 2011 - 2011 22 0014395 - 0018052 201041 - 201044 136 2011 - 2011 21 0102815 - 0103480 201041 - 201043 137 2016 - 9999 0000010 - 9999952 201524 - 999952 156 2011 - 2011 22 0167088 - 0172396 201041 - 201044 157 2015 - 9999 0000022 - 9999952 201450 - 999952 CSC Customer Symptom Codes Code Description E7 Suspension / Unusual noise WZ Suspension / Clicking / clonking noise 8J Shock absorption / Unusual noise ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 23844 VST Operation Number VST Operation Number Description 98280 - 2 Spring aid adjust acc . to TJ 23844 ( 1 side ) , 1 JV DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : There may be a knocking noise from the rear spring aid ( bump stop rubber ) if the spring aid is loose in the upper spring seat installation . Vehicle Report : Yes , please submit a Vehicle Report of all cases with suspension noise rear . Use concern area ? Vehicle Report ? and sub concern area ? Support not needed ? , use function group 6525 . Service : Verify the sympto","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10157918-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10157918-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10157918","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"seats","name":"Seats","parent":null},{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLVO","model":"S80","year_from":2011,"year_to":2011,"match":"exact","vehicle_ids":["2011_volvo_s80"]},{"make":"VOLVO","model":"XC60","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_volvo_xc60"]},{"make":"VOLVO","model":"XC70","year_from":2011,"year_to":2011,"match":"exact","vehicle_ids":["2011_volvo_xc70"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}