{"nhtsa_id":10157283,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-04-08","date":"2013-09-12","document_id":"VWP-13-21","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr_system":null,"summary":"Warranty Information (Revision to Warranty Policies and Procedures Manual Section 4.1 New Vehicle Receipt): This Warranty Bulletin details revisions made to Section 4.1 New Vehicle Receipt of the Warranty Policies and Procedures Manual. Some of the highlights included in this revision are: - The addition of a new section entitled Vehicle By-Pack Inspection. - Modification to the Warranty Claim Damage section to include ?Missing items from an undisturbed by-pack bag?. (As a reminder, the policy regarding missing items from a disturbed by-pack bag is specified in the Transportation Claim Damage section.)","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10157283-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10157283-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10157283","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"VOLKSWAGEN","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}