{"nhtsa_id":10157094,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-04-08","date":"2017-08-31","document_id":"LI82 60-P-066983","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"No audio volume reduction during active I-Call/ roadside assistance call or Mercedes-Benz emergency call via the HERMES module","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10157094-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10157094-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10157094","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES BENZ","model":"G463","year_from":2011,"year_to":2013,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}