{"nhtsa_id":10156599,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-04-03","date":"2019-03-20","document_id":"SSM 47882","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Various 2019 vehicles equipped with SYNC 3 and the latest software version 3.2 may exhibit an error message when attempting to update the software to version 3.3. Professional Technician Society (PTS) website may show that software version 3.3 is available for 2019 SYNC 3 vehicles. Do not carry out this update as it may lead to a hardware error message. Engineering is investigating, monitor OASIS for updates.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10156599-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10156599-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10156599","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ECOSPORT","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ford_ecosport"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}