{"nhtsa_id":10155865,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-04-01","date":"2013-09-25","document_id":"V911322 2031434","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"Technical Bulletin (RNS 850 Radio Software Update): Customer may report one of the following concerns: ? HD Radio does not play back in stereo (plays in mono) ? Intermittent erratic display problems ? Displayed radio station does not match the station being played Continual improvements to RNS 850 software provides solutions to issues experienced in the field. The production solution to this issue was improved software. This document displays how to install the software.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10155865-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10155865-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10155865","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"TOUAREG","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_volkswagen_touareg","2012_volkswagen_touareg","2013_volkswagen_touareg"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}