{"nhtsa_id":10155571,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-04-01","date":"2019-02-19","document_id":"SSM 47814","mfr_campaign":null,"replaces":null,"component":"SEATS","mfr_system":null,"summary":"Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats. DTCs B14BA:13, B1154:4B, and/or B14B9:13 may also be present. This may be due to loose terminal pin fit on the driver seat module (DSM) connector C341D (16 pin). If a loose terminal pin fit condition is found during normal diagnostics per Workshop Manual (WSM), Section 501-10, a new service pigtail connector (part number 3U2Z-14S411-BRAB) is available. Refer to Wiring Diagram, Cell 119 to make sure C341D is a 16 pin connector and not a 20 pin connector. Refer to Wiring Diagram, Cell 5 for the recommended splicing procedures.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10155571-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10155571-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10155571","components":[{"id":"seats","name":"Seats","parent":null}],"codes":["B1154","B14B9","B14BA","C341D"],"topics":[],"vehicles":[{"make":"FORD","model":"EDGE","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ford_edge"]},{"make":"FORD","model":"EXPLORER","year_from":2016,"year_to":2019,"match":"exact","vehicle_ids":["2016_ford_explorer","2017_ford_explorer","2018_ford_explorer","2019_ford_explorer"]},{"make":"FORD","model":"F-150","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_ford_f-150","2019_ford_f-150"]},{"make":"FORD","model":"FUSION","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_ford_fusion","2018_ford_fusion","2019_ford_fusion"]},{"make":"FORD","model":"MUSTANG","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_ford_mustang","2019_ford_mustang"]},{"make":"LINCOLN","model":"MKX","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_lincoln_mkx","2017_lincoln_mkx","2018_lincoln_mkx"]},{"make":"LINCOLN","model":"MKX","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"LINCOLN","model":"MKZ","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_lincoln_mkz","2018_lincoln_mkz","2019_lincoln_mkz"]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_lincoln_nautilus"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_lincoln_navigator","2019_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}