{"nhtsa_id":10153976,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-03-04","date":"2019-01-25","document_id":"SSM 47769","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2016-2017 Expedition/Navigator vehicles equipped with rear volume control may experience an inability to control the volume from the rear volume control after an APIM replacement and/or reprogramming. Reprogram the APIM using the standard programming method outlined in the Workshop Manual (WSM) Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10153976-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10153976-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10153976","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_expedition","2017_ford_expedition"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_lincoln_navigator","2018_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}