{"nhtsa_id":10153969,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-03-04","date":"2019-01-17","document_id":"SSM 47749","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10153969-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10153969-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10153969","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"C-MAX","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_ford_c-max","2014_ford_c-max","2015_ford_c-max","2016_ford_c-max","2017_ford_c-max","2018_ford_c-max"]},{"make":"FORD","model":"CROWN VICTORIA","year_from":2012,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"FORD","model":"ECOSPORT","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_ford_ecosport","2019_ford_ecosport"]},{"make":"FORD","model":"EDGE","year_from":2015,"year_to":2019,"match":"exact","vehicle_ids":["2015_ford_edge","2016_ford_edge","2017_ford_edge","2018_ford_edge","2019_ford_edge"]},{"make":"FORD","model":"ESCAPE","year_from":2013,"year_to":2019,"match":"exact","vehicle_ids":["2013_ford_escape","2014_ford_escape","2015_ford_escape","2016_ford_escape","2017_ford_escape","2018_ford_escape","2019_ford_escape"]},{"make":"FORD","model":"EXPEDITION","year_from":2012,"year_to":2017,"match":"exact","vehicle_ids":["2012_ford_expedition","2013_ford_expedition","2014_ford_expedition","2015_ford_expedition","2016_ford_expedition","2017_ford_expedition"]},{"make":"FORD","model":"EXPLORER","year_from":2012,"year_to":2019,"match":"exact","vehicle_ids":["2012_ford_explorer","2013_ford_explorer","2014_ford_explorer","2015_ford_explorer","2016_ford_explorer","2017_ford_explorer","2018_ford_explorer","2019_ford_explorer"]},{"make":"FORD","model":"F-150","year_from":2012,"year_to":2019,"match":"exact","vehicle_ids":["2012_ford_f-150","2013_ford_f-150","2014_ford_f-150","2015_ford_f-150","2016_ford_f-150","2017_ford_f-150","2018_ford_f-150","2019_ford_f-150"]},{"make":"FORD","model":"FIESTA","year_from":2014,"year_to":2019,"match":"exact","vehicle_ids":["2014_ford_fiesta","2015_ford_fiesta","2016_ford_fiesta","2017_ford_fiesta","2018_ford_fiesta","2019_ford_fiesta"]},{"make":"FORD","model":"FLEX","year_from":2012,"year_to":2019,"match":"exact","vehicle_ids":["2012_ford_flex","2013_ford_flex","2014_ford_flex","2015_ford_flex","2016_ford_flex","2017_ford_flex","2018_ford_flex","2019_ford_flex"]},{"make":"FORD","model":"FOCUS","year_from":2012,"year_to":2018,"match":"exact","vehicle_ids":["2012_ford_focus","2013_ford_focus","2014_ford_focus","2015_ford_focus","2016_ford_focus","2017_ford_focus","2018_ford_focus"]},{"make":"FORD","model":"FUSION","year_from":2013,"year_to":2019,"match":"exact","vehicle_ids":["2013_ford_fusion","2014_ford_fusion","2015_ford_fusion","2016_ford_fusion","2017_ford_fusion","2018_ford_fusion","2019_ford_fusion"]},{"make":"FORD","model":"MUSTANG","year_from":2012,"year_to":2019,"match":"exact","vehicle_ids":["2012_ford_mustang","2013_ford_mustang","2014_ford_mustang","2015_ford_mustang","2016_ford_mustang","2017_ford_mustang","2018_ford_mustang","2019_ford_mustang"]},{"make":"FORD","model":"TAURUS","year_from":2012,"year_to":2019,"match":"exact","vehicle_ids":["2012_ford_taurus","2013_ford_taurus","2014_ford_taurus","2015_ford_taurus","2016_ford_taurus","2017_ford_taurus","2018_ford_taurus","2019_ford_taurus"]},{"make":"FORD","model":"TRANSIT","year_from":2015,"year_to":2019,"match":"exact","vehicle_ids":["2015_ford_transit","2016_ford_transit","2017_ford_transit","2018_ford_transit","2019_ford_transit"]},{"make":"FORD","model":"TRANSIT CONNECT","year_from":2013,"year_to":2019,"match":"exact","vehicle_ids":["2013_ford_transit-connect","2014_ford_transit-connect","2015_ford_transit-connect","2016_ford_transit-connect","2017_ford_transit-connect","2018_ford_transit-connect","2019_ford_transit-connect"]},{"make":"LINCOLN","model":"CONTINENTAL","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_lincoln_continental","2018_lincoln_continental","2019_lincoln_continental"]},{"make":"LINCOLN","model":"MKC","year_from":2015,"year_to":2019,"match":"exact","vehicle_ids":["2015_lincoln_mkc","2016_lincoln_mkc","2017_lincoln_mkc","2018_lincoln_mkc","2019_lincoln_mkc"]},{"make":"LINCOLN","model":"MKS","year_from":2012,"year_to":2016,"match":"exact","vehicle_ids":["2012_lincoln_mks","2013_lincoln_mks","2014_lincoln_mks","2015_lincoln_mks","2016_lincoln_mks"]},{"make":"LINCOLN","model":"MKT","year_from":2012,"year_to":2019,"match":"exact","vehicle_ids":["2012_lincoln_mkt","2013_lincoln_mkt","2014_lincoln_mkt","2015_lincoln_mkt","2016_lincoln_mkt","2017_lincoln_mkt","2018_lincoln_mkt","2019_lincoln_mkt"]},{"make":"LINCOLN","model":"MKX","year_from":2012,"year_to":2018,"match":"exact","vehicle_ids":["2012_lincoln_mkx","2013_lincoln_mkx","2014_lincoln_mkx","2015_lincoln_mkx","2016_lincoln_mkx","2017_lincoln_mkx","2018_lincoln_mkx"]},{"make":"LINCOLN","model":"MKX","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"LINCOLN","model":"MKZ","year_from":2013,"year_to":2019,"match":"exact","vehicle_ids":["2013_lincoln_mkz","2014_lincoln_mkz","2015_lincoln_mkz","2016_lincoln_mkz","2017_lincoln_mkz","2018_lincoln_mkz","2019_lincoln_mkz"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2012,"year_to":2017,"match":"exact","vehicle_ids":["2012_lincoln_navigator","2013_lincoln_navigator","2014_lincoln_navigator","2015_lincoln_navigator","2016_lincoln_navigator","2017_lincoln_navigator"]},{"make":"LINCOLN","model":"ZEPHYR","year_from":2012,"year_to":2012,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}