{"nhtsa_id":10153929,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-03-04","date":"2018-12-17","document_id":"TSB 18-2358","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"Some 2018-2019 Explorer vehicles built on or before 13-Nov-2018 equipped with a 4G telematics control unit (TCU) modem may exhibit an Acquiring Signal message with a loss of satellite radio reception while driving in unobstructed areas. Follow the Service Procedure steps to correct the condition.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10153929-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10153929-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10153929","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_ford_explorer","2019_ford_explorer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}