{"nhtsa_id":10151512,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-12-10","date":"2018-07-23","document_id":"sbw0014","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"Operating Hours for the Customer Assistance Center","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10151512-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10151512-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10151512","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"WESTERN STAR","model":"4700","year_from":2002,"year_to":2019,"match":"exact","vehicle_ids":["2002_western-star_4700","2003_western-star_4700","2004_western-star_4700","2005_western-star_4700","2006_western-star_4700","2007_western-star_4700","2008_western-star_4700","2009_western-star_4700","2010_western-star_4700","2011_western-star_4700","2012_western-star_4700","2013_western-star_4700","2014_western-star_4700","2015_western-star_4700","2016_western-star_4700","2017_western-star_4700","2018_western-star_4700","2019_western-star_4700"]},{"make":"WESTERN STAR","model":"4800","year_from":1998,"year_to":2002,"match":"exact","vehicle_ids":["1998_western-star_4800","1999_western-star_4800","2000_western-star_4800","2001_western-star_4800","2002_western-star_4800"]},{"make":"WESTERN STAR","model":"4800","year_from":2010,"year_to":2019,"match":"exact","vehicle_ids":["2010_western-star_4800","2011_western-star_4800","2012_western-star_4800","2013_western-star_4800","2014_western-star_4800","2015_western-star_4800","2016_western-star_4800","2017_western-star_4800","2018_western-star_4800","2019_western-star_4800"]},{"make":"WESTERN STAR","model":"4900","year_from":1997,"year_to":2000,"match":"exact","vehicle_ids":["1997_western-star_4900","1998_western-star_4900","1999_western-star_4900","2000_western-star_4900"]},{"make":"WESTERN STAR","model":"4900","year_from":2002,"year_to":2019,"match":"exact","vehicle_ids":["2002_western-star_4900","2003_western-star_4900","2004_western-star_4900","2005_western-star_4900","2006_western-star_4900","2007_western-star_4900","2008_western-star_4900","2009_western-star_4900","2010_western-star_4900","2011_western-star_4900","2012_western-star_4900","2013_western-star_4900","2014_western-star_4900","2015_western-star_4900","2016_western-star_4900","2017_western-star_4900","2018_western-star_4900","2019_western-star_4900"]},{"make":"WESTERN STAR","model":"5700","year_from":2002,"year_to":2019,"match":"exact","vehicle_ids":["2002_western-star_5700","2003_western-star_5700","2004_western-star_5700","2005_western-star_5700","2006_western-star_5700","2007_western-star_5700","2008_western-star_5700","2009_western-star_5700","2010_western-star_5700","2011_western-star_5700","2012_western-star_5700","2013_western-star_5700","2014_western-star_5700","2015_western-star_5700","2016_western-star_5700","2017_western-star_5700","2018_western-star_5700","2019_western-star_5700"]},{"make":"WESTERN STAR","model":"6900","year_from":1997,"year_to":2019,"match":"exact","vehicle_ids":["1997_western-star_6900","1998_western-star_6900","1999_western-star_6900","2000_western-star_6900","2001_western-star_6900","2002_western-star_6900","2003_western-star_6900","2004_western-star_6900","2005_western-star_6900","2006_western-star_6900","2007_western-star_6900","2008_western-star_6900","2009_western-star_6900","2010_western-star_6900","2011_western-star_6900","2012_western-star_6900","2013_western-star_6900","2014_western-star_6900","2015_western-star_6900","2016_western-star_6900","2017_western-star_6900","2018_western-star_6900","2019_western-star_6900"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}