{"nhtsa_id":10150385,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-12-03","date":"2012-12-01","document_id":"650110","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"\"CCC - \"\"Please Insert Navigation DVD\"\" Appears on CID. The navigation map DVD cannot be read or detected. The message \"\"Please insert navigation DVD\"\" appears in the CID (Central Information Display). The navigation system is inoperative. This situation may also occur when upgrading to a new navigation map. The old map is recognized but the new one is not. CAUSE Faulty DVD drive; read error due to hardening of the anti-vibration gel on the read head\"","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10150385-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10150385-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10150385","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"1 SERIES","year_from":2011,"year_to":2011,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"1 SERIES 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US","year_from":2011,"year_to":2011,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"M5","year_from":2006,"year_to":2010,"match":"exact","vehicle_ids":["2006_bmw_m5","2007_bmw_m5","2008_bmw_m5","2009_bmw_m5","2010_bmw_m5"]},{"make":"BMW","model":"M6","year_from":2006,"year_to":2010,"match":"exact","vehicle_ids":["2006_bmw_m6","2007_bmw_m6","2008_bmw_m6","2009_bmw_m6","2010_bmw_m6"]},{"make":"BMW","model":"X5","year_from":2007,"year_to":2013,"match":"exact","vehicle_ids":["2007_bmw_x5","2008_bmw_x5","2009_bmw_x5","2010_bmw_x5","2011_bmw_x5","2012_bmw_x5","2013_bmw_x5"]},{"make":"BMW","model":"X5 M","year_from":2010,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"X6","year_from":2008,"year_to":2013,"match":"exact","vehicle_ids":["2008_bmw_x6","2009_bmw_x6","2010_bmw_x6","2011_bmw_x6","2012_bmw_x6","2013_bmw_x6"]},{"make":"BMW","model":"X6 M","year_from":2010,"year_to":2012,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}