{"nhtsa_id":10150063,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-12-03","date":"2018-09-01","document_id":"M840818","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL; EQUIPMENT","mfr_system":null,"summary":"?CONNECTEDDRIVE/MINI ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/MINI Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or MINI Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE In order to assist with your ConnectedDrive issue as quickly as possible, a checklist has been developed which provides all the essential information to the support team. Any requested information that is missing from the checklist will delay the resolution of your issue.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10150063-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10150063-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10150063","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MINI","model":"CLUBMAN","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_mini_clubman"]},{"make":"MINI","model":"COOPER","year_from":2014,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"MINI","model":"COOPER","year_from":2017,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MINI","model":"COOPER CONVERTIBLE","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_mini_cooper-convertible"]},{"make":"MINI","model":"COOPER S","year_from":2014,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MINI","model":"COOPER S","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MINI","model":"JOHN COOPER WORKS","year_from":2015,"year_to":2018,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}