{"nhtsa_id":10149757,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-12-03","date":"2018-09-11","document_id":"SSM 47514","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2018 Explorer/Police Interceptor Utility vehicles equipped with Police, Base 100A, or XLT 200A package trim levels (Type 1 analog cluster in the Owner's Manual) built on 08-May-2018 and through 05-Aug-2018 may exhibit a parasitic battery drain of approximately 250 milliamps with the instrument panel cluster (IPC) possibly staying awake with the key off. This may result in a no crank/no start/discharged battery condition. To resolve the concern, reprogram the IPC using the latest software level of the appropriate Ford diagnostic scan tool. Make sure the vehicle is connected to a battery charger. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10149757-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10149757-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10149757","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_ford_explorer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}