{"nhtsa_id":10149755,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-12-03","date":"2018-09-10","document_id":"SSM 47509","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"Some 2019 Flex vehicles equipped with SYNC 3 without navigation may exhibit a compass that is stuck and/or does not indicate the correct direction. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10149755-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10149755-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10149755","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"FLEX","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ford_flex"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}