{"nhtsa_id":10149739,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-12-03","date":"2015-07-17","document_id":"68234120","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"Panasonic 8.4\" CTP/FCTP Radio, Update Failure Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 2.; During a Travel Link software update.....The radio locks up and displays \"Software Missing\" with a green screen. Please contact Nabil Issa at cell (248) 941- 8720 or Reggie Philip at cell (678) 330-0255. IMPORTANT - Do not clear codes, perform a battery reset, or remove the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10149739-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10149739-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10149739","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FCA","model":"ALL MODELS","year_from":2006,"year_to":2015,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}