{"nhtsa_id":10149678,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-12-03","date":"2015-07-16","document_id":"08-072-15","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Improved Radio security protection to reduce the potential risk of unauthorized and unlawful access to vehicle systems (U.S. Market Only). ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connec","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10149678-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10149678-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10149678","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"DODGE","model":"DURANGO","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_dodge_durango"]},{"make":"DODGE","model":"VIPER","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_dodge_viper","2014_dodge_viper"]},{"make":"JEEP","model":"CHEROKEE","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_jeep_cherokee"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_jeep_grand-cherokee"]},{"make":"RAM","model":"1500","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_ram_1500","2014_ram_1500"]},{"make":"RAM","model":"2500","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_ram_2500","2014_ram_2500"]},{"make":"RAM","model":"3500","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_ram_3500","2014_ram_3500"]},{"make":"RAM","model":"4500","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_ram_4500","2014_ram_4500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}