{"nhtsa_id":10149639,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-11-30","date":"2018-11-13","document_id":"APaS11132018904","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:TAILGATE; LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH; LATCHES/LOCKS/LINKAGES","mfr_system":null,"summary":"Dealer message - American Honda (AHM) is investigating certain 2019 Ridgelines with a customer complaint of the tailgate not opening from the side. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10149639-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10149639-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10149639","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HONDA","model":"PILOT","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_honda_pilot"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}