{"nhtsa_id":10149007,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-11-26","date":"2015-08-07","document_id":"55112621A","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT","mfr_system":null,"summary":"Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10149007-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10149007-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10149007","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"CHRYSLER","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"DODGE","model":"DODGE","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"DODGE","model":"RAM 1500","year_from":2010,"year_to":2012,"match":"base","vehicle_ids":["2010_dodge_ram","2011_dodge_ram","2012_dodge_ram"]},{"make":"DODGE","model":"RAM 2500","year_from":2010,"year_to":2012,"match":"base","vehicle_ids":["2010_dodge_ram","2011_dodge_ram","2012_dodge_ram"]},{"make":"DODGE","model":"RAM 3500","year_from":2010,"year_to":2012,"match":"base","vehicle_ids":["2010_dodge_ram","2011_dodge_ram","2012_dodge_ram"]},{"make":"DODGE","model":"RAM 4500","year_from":2011,"year_to":2012,"match":"base","vehicle_ids":["2011_dodge_ram","2012_dodge_ram"]},{"make":"DODGE","model":"RAM 5500","year_from":2011,"year_to":2012,"match":"base","vehicle_ids":["2011_dodge_ram","2012_dodge_ram"]},{"make":"FIAT","model":"FIAT","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"JEEP","model":"JEEP","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"1500","year_from":2009,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"1500","year_from":2013,"year_to":2019,"match":"exact","vehicle_ids":["2013_ram_1500","2014_ram_1500","2015_ram_1500","2016_ram_1500","2017_ram_1500","2018_ram_1500","2019_ram_1500"]},{"make":"RAM","model":"2500","year_from":2009,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"2500","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_ram_2500","2014_ram_2500","2015_ram_2500","2016_ram_2500","2017_ram_2500","2018_ram_2500"]},{"make":"RAM","model":"3500","year_from":2007,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"3500","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_ram_3500","2014_ram_3500","2015_ram_3500","2016_ram_3500","2017_ram_3500","2018_ram_3500"]},{"make":"RAM","model":"4500","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"4500","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_ram_4500","2014_ram_4500","2015_ram_4500","2016_ram_4500","2017_ram_4500","2018_ram_4500"]},{"make":"RAM","model":"5500","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"5500","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_ram_5500","2014_ram_5500","2015_ram_5500","2016_ram_5500","2017_ram_5500","2018_ram_5500"]},{"make":"RAM","model":"C/V TRADESMAN","year_from":2013,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"PROMASTER","year_from":2014,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"PROMASTER 2500","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_ram_promaster-2500"]},{"make":"RAM","model":"PROMASTER 3500","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_ram_promaster-3500"]},{"make":"RAM","model":"PROMASTER CITY","year_from":2015,"year_to":2018,"match":"exact","vehicle_ids":["2015_ram_promaster-city","2016_ram_promaster-city","2017_ram_promaster-city","2018_ram_promaster-city"]},{"make":"RAM","model":"redundant 4500","year_from":2010,"year_to":2010,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"redundant 5500","year_from":2010,"year_to":2010,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}