{"nhtsa_id":10148777,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-11-19","date":"2018-08-17","document_id":"122-M4Q2P-09","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"In the event of a complaint about low battery voltage in the vehicle electrical system and/or if the vehicle cannot be started or unlocked, the following instructionsmust be followed before doing any other work. Read out the hardware version fromthe instrument cluster and life cycle data from the gateway as described below (under 'Conditions'): ? If the hardware version that is read out = \"011\" and the life cycle data value is \"20\" at least once, ? aVehicle Analysis Log (VAL) must be created and attached to the PQIS claim and ? the work described under 'Action required' must be carried out.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10148777-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10148777-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10148777","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"PORSCHE","model":"CAYENNE","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_porsche_cayenne"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}