{"nhtsa_id":10148723,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-11-19","date":"2018-10-05","document_id":"SSM 47571","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2019 Flex vehicles equipped with SYNC 3 without navigation may exhibit a compass that is stuck and/or does not indicate the correct direction. This may be due to the calibration in the accessory protocol interface module (APIM). To resolve the concern, reprogram the APIM using the latest level of the appropriate Ford scan tool. For claiming, use causal part 14G371 and Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10148723-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10148723-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10148723","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"FLEX","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ford_flex"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}