{"nhtsa_id":10148722,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-11-19","date":"2018-10-05","document_id":"SSM 47570","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER","mfr_system":null,"summary":"Some 2016-2018 Explorer vehicles built on or before 07-Aug-2018 may automatically switch from A/C to heat and defrost after 1 minute during a remote start event when the customer expects the A/C to remain on. To resolve the concern, reprogram the heating, ventilation and air conditioning (HVAC) control module using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 19980 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10148722-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10148722-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10148722","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_ford_explorer","2017_ford_explorer","2018_ford_explorer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}