{"nhtsa_id":10147632,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-11-13","date":"2015-01-01","document_id":"BMWJAN0415","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY; ENGINE; EQUIPMENT","mfr_system":null,"summary":"N63 Customer Care Package Update. BMW is providing a complimentary engine care package exclusively for N63-equipped vehicles, this is not a recall. BMW has given you the opportunity to communicate this to your valued customers. Schedule your customers at their convenience, your capacity and your parts availability. The January 2015 edition of the Aftersales Roundtable and Service Information B00 13 14 provides a process summary to help you with efficient handling of your customers? vehicles. Due to the overwhelming demand of processing TeileClearing N63 CCP cases, the response time will be up to 72 Hrs. (normal TC cases will be handled with the normal response time). In reference to the above, the parts orders will continue to be entered after review from TeileClearing. Orders will be entered as VOR as this is the most efficient and effective way to ensure your receipt of the parts.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10147632-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10147632-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10147632","components":[{"id":"engine","name":"Engine","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"BMW","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}