{"nhtsa_id":10146509,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-11-05","date":"2017-11-09","document_id":"ZE6-Toyota POL14","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT","mfr_system":null,"summary":"Warranty Policy Bulletin: Toyota has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. In Mid-December, 2014, Toyota announced the reimbursement Phase of this voluntary warranty enhancement program. Since prior to that announcement, Toyota has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Toyota has launched the part replacement portion of this Program in several phases.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10146509-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10146509-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10146509","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"TOYOTA","model":"4RUNNER","year_from":2003,"year_to":2005,"match":"exact","vehicle_ids":["2003_toyota_4runner","2004_toyota_4runner","2005_toyota_4runner"]},{"make":"TOYOTA","model":"AVALON","year_from":2005,"year_to":2010,"match":"exact","vehicle_ids":["2005_toyota_avalon","2006_toyota_avalon","2007_toyota_avalon","2008_toyota_avalon","2009_toyota_avalon","2010_toyota_avalon"]},{"make":"TOYOTA","model":"CAMRY","year_from":2007,"year_to":2011,"match":"exact","vehicle_ids":["2007_toyota_camry","2008_toyota_camry","2009_toyota_camry","2010_toyota_camry","2011_toyota_camry"]},{"make":"TOYOTA","model":"CAMRY SOLARA","year_from":2004,"year_to":2008,"match":"exact","vehicle_ids":["2004_toyota_camry-solara","2005_toyota_camry-solara","2006_toyota_camry-solara","2007_toyota_camry-solara","2008_toyota_camry-solara"]},{"make":"TOYOTA","model":"SIENNA","year_from":2004,"year_to":2010,"match":"exact","vehicle_ids":["2004_toyota_sienna","2005_toyota_sienna","2006_toyota_sienna","2007_toyota_sienna","2008_toyota_sienna","2009_toyota_sienna","2010_toyota_sienna"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}